You're visiting this page because you want to read more about what makes this site significantly better than any other online bookstore—so we're going to give it to you. Here are the most frequently asked questions we receive here at gbbookstore.com, in no particular order, along with their associated answers. Enjoy!
Question: How can you claim that these are the best books available for green building?
Answer: Because we do our homework. Obviously the designation of "best books for green building" is subjective, but at the same time the people who chose these books have literally decades of experience. They know first-hand the issues people in green building face every single day, and they know a good book when they see one. Do you think you'd get this kind of expertise at Amazon.com? Not a chance.
Question: Why do you consider your searching and filtering "ultra-easy"?
Answer: Because unlike most online bookstore sites, we actually HAVE searching and filtering. Have you ever performed a search at another online bookstore and received 25 pages of mostly unrelated results? That won't happen here. Not only are our searches more relevant than the others, but we offer a nice variety of options for sorting your search results—by title, author name, published date and price to name a few.
Question: Why is there only one price for shipping?
Answer: Because we wanted to make it easy. And there's nothing easier than $5 for the first book and $2 for each additional book (or $35/$2 for orders shipped outside the U.S.) —is there?
Question: Are there extra charges for orders shipped outside of the U.S.?
Answer: The Green Building Bookstore does not add charges or fees, but some countries will charge a Customs Fee and/or Duty on shipments from the United States. All Customs Fees and Duties are the responsibility of the customer, and you must contact your local UPS brokerage prior to placing your order for an estimate of the customs fees and duties that will be charged. Also note that The Project Management Bookstore will not refund shipping charges on refused shipments.
Question: What makes your cross-recommendations so much better?
Answer: Because they're not automated. Everyone who has ever purchased a book from another site has received a suggestion to add a pair of socks or an air filter to their cart before checkout. We think this stinks . . . so our experts analyze each book in the store and come up with one LOGICAL cross-recommendation for each title.
Question: Why do you allow people to debate book reviews?
Answer: Because we know that many of the "independent" reviews on other sites are bogus. Here's how it works everywhere else: the author of the book posts the first review, then the author's best friend posts the second one. After a co-worker of the author posts the third review, the author's mother posts the fourth one, and so on. In contrast, we allow our customers to voice their opinions and debate each other if they don't agree. Can we assume you're OK with that?
Question: How can you claim that your titles are really in stock all of the time?
Answer: Because as soon as the last book is sold, we remove it from the site. It's called INVENTORY CONTROL.
Question: Why won't you bombard me with advertising? I kind of miss it.
Answer: Because we don't believe in bludgeoning our customers until they buy something. There are a total of five (5) ad spaces on the entire site. Other than that, you'll get a newsletter from us once in a while announcing some new releases. If you want to be spammed more than that, join Classmates.com.
Prices are tax excluded